VoyTix Support
Need help with a trip, a subscription, or something not working right? Email us at daronov@voytix.com and include your account email and, if it helps, a screenshot.
Common questions
How do I cancel my Pro subscription?
If you subscribed in the app (App Store or Google Play), cancel from your device's subscription settings - App Store: Settings → [your name] → Subscriptions; Google Play: Play Store → Account → Payments & subscriptions → Subscriptions. If you subscribed on the web via Stripe, cancel anytime from the Account tab in the app.
How do I delete my account or my data?
In the app: Account → Delete My Account. From the web: our account deletion form.
A price or a flight/hotel option looks wrong
Flights, hotels, and prices come from live third-party providers and can change between when a trip is planned and when you book. Use the Report a problem option in the app (Account → Send Feedback), or email us with the trip name and what looked off.
I did not get a verification email
Check your spam folder first. If it still hasn't arrived after a few minutes, email daronov@voytix.com with the address you signed up with and we'll help directly.
Something crashed or looked broken
Use Account → Send Feedback in the app - it's the fastest way to reach us and attaches useful context automatically. You can also email daronov@voytix.com.